Individual Training

The mediation process incorporates advanced communication, listening, and negotiation skills to facilitate problem solving by disputants. It not only addresses solutions for the obvious issues that lead to the conflict, but also recognizes needs of individuals that underlie and fuel conflict.

The benefits of mediation over other forms of dispute resolution are durability of settlement, mending relationships, personal skill-building, and increased community safety—all building blocks for a healthier community.

DCRI offers mediation training to individuals for purposes of teaching them how to resolve disputes in various settings. These trainings encompass theoretical and practical approaches complete with practical assessments commonly referred to as role plays. At the end of the training, successful participants obtain globally recognized professional qualifications and certification and enjoy post-training coaching and guidance.